Refund policy

RETURNS:

All sales are final.

 

GUARANTEE:

Any concerns with the condition of an order upon arrival should be reported by email within 7 days with photos included. If quality is of concern, product will need to be returned and received prior to a refund being issued. Shipping expenses will be your responsibility. I am not Amazon and can not provide free returns. 

Dahlia tubers come in all different shapes and sizes. When purchasing from Rainbow Hill Dahlias be prepared to receive dahlia tubers of all different shapes and sizes. They will be viable and healthy at the time of shipping. 

Gambler Packs have no such warranty. 

I am unable to guarantee the plant the entire growing season as there are many factors outside my control because of the nature of the product. Please learn and be familiar with the proper care of dahlias before purchasing live plants. 

Should there be a mislabeled tuber, I'll do everything I can to make things right. I would like the opportunity to fix any problems but I do need to be made aware. Email is the best form of communication.

CANCELLATIONS AND RESTOCKING FEE:

Any orders cancelled prior to shipping will be charged a non-refundable $10 restocking fee or 15% of order total whichever is greater. Once an order has been shipped, it can no longer be cancelled. 

HOLD HARMLESS AGREEMENT:

Rainbow Hill Dahlias will be indemnified from any claims, judgements, actions from all losses, whether known and unknown, which arise from purchasing any product.

DONATIONS:

All donations are non-refundable. Please do not include these products with your purchase unless you intend to help me chase my dreams even faster.